Job Description

Job Title: Job Coach

Reports To: Director of Career Services

Department: Programs

Job Classification: [Full-time]

Salary Range: $48,000–$53,000 plus competitive benefits

Objective of Role: GOSOWorks, the workforce development and employment preparation program of Getting Out and Staying Out (GOSO), is seeking a dynamic and results-oriented Job Coach to support young adults ages 16–24 impacted by the criminal legal system in achieving meaningful employment and long-term career success.

This role combines coaching, facilitation, and job development to guide participants through career planning, training, placement, retention, and advancement. The position operates within GOSO’s participant-centered framework grounded in accountability, restorative practices, and workplace readiness.

Responsibilities:

• Develop individualized career plans and provide ongoing coaching focused on accountability, goal progression, and employment readiness.
• Support participants with resumes, interview preparation, job search strategies, and candidate portfolio development.
• Facilitate engaging career readiness and professional development workshops.
• Deliver instruction aligned with GOSO’s workplace readiness framework.
• Create a structured, accountable, and participant-centered learning environment.
• Build and maintain employer and community partnerships.
• Develop internship and employment opportunities aligned with participant goals.
• Manage placement, employer engagement, and retention support.
• Monitor participant attendance, engagement, and progress.
• Address performance concerns through structured, restorative, and solution-focused conversations.
• Maintain accurate participant documentation and outcome tracking.
• Maintain organized records related to participant progress and placements.
• Participate in case conferencing and cross-department collaboration.
• Contribute to program improvement and alignment across service phases.

Work Schedule & Flexibility:

• Strong coaching, facilitation, communication, and relationship-building skills with a person-centered and youth-centered approach and a passion for supporting justice-impacted young adults in successfully entering, navigating, and advancing in the workforce.
• Knowledge of workforce development, employer engagement, and participant support practices.
• Strong organizational, documentation, and multi-tasking abilities in an outcomes-driven environment.
• Proficiency in Microsoft Office, Google Workspace, Salesforce or similar systems, and emerging tools including AI to support participant engagement and success.

Core Competencies:

• Accountability and results orientation
• Restorative and participant-centered approach
• Strong collaboration and interpersonal skills
• Professionalism, cultural competency, and ethical practice

Qualifications:

• Bachelor’s degree preferred or equivalent professional experience.
• Experience in workforce development, youth development, career services, or related fields.
• Experience working with opportunity youth or justice-impacted individuals preferred.
• Experience in employer engagement, internship coordination, or job placement strongly preferred.
• Spanish language skills are a plus.

Compensation & Benefits:

• Salary commensurate with experience
• Competitive benefits package

How to Apply:

Please send a resume with a cover letter to: jobs@gosonyc.org. Resumes without a cover letter will not be considered.

GOSO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About GOSO: Getting Out and Staying Out has a vision of a world where neither a person’s race nor their prior contact with the legal system determines their future. To work toward that vision, we partner with young people impacted by arrest or incarceration on a journey of education, employment, and emotional well-being. For many of our participants, that journey begins while they are detained or incarcerated, on Rikers Island or in youth detention centers. We work with all interested individuals, regardless of the charges that they face, engaging them in future planning through programing focused on education, employment, and emotional well-being while helping to meet their immediate needs, whether physical (warm clothing, commissary supplies), psychological (correspondence and communication to help maintain links to the outside world), or legal (coordinating with public defense attorneys on courtroom advocacy). Among the major programs that are under the GOSO umbrella are Stand Against Violence East Harlem (SAVE), GOSOWorks, and multiple education programs (including Pathways-to-Graduation, a high school equivalency program). GOSO served its participants and the Harlem community throughout the Pandemic and, in fact, expanded its budget in the past few years. We are currently building our external relations functions, including development, in order to position GOSO for continued growth and expanded impact on those at the heart of our mission.

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